En ligne (available) - Monographie
Quality management by result-oriented indicators : towards benchmarking in residential care for older people / HOFFMANN, Frédérique ; LEICHSENRING, Kai.
Vienna : European Centre for Social Welfare Policy and Research, 2011, 15 p. (14-05-2014)
Collection : Policy brief ; June 2011(1)
File format : Adobe Acrobat PDF
Copyright : Cette oeuvre est protégée par un droit d'auteur. Elle ne peut être reproduite qu'à des fins d'études privées ou de recherche et seulement si la source est mentionnée.

Lieux géographiques
: Europe

Long-term care
Quality of health care and services
Performance indicators
Health care outcomes

Résumé :

This Policy Brief is an output of the European project "Quality Manage-ment by Result-oriented Indicators - Towards Benchmarking in Resi-dential Care for Older People", which lies within the framework of the PROGRESS programme of DG Employment, Social Affairs and Equal Opportunities.
It has been coordinated by the European Centre for Social Welfare Policy and Research (Austria) with partners from Germany (the Institute of Gerontology at Technische Universität Dortmund; the Ministry of Health, Equalities, Care and Ageing of the State of North Rhine-Westphalia; and the Medizinischer Dienst des Spitzenverbandes Bund der Krankenkassen - MDS), The Netherlands (Vilans) and England (City University London) as well as with E-Qalin Ltd representing partners from Austria, Germany, Italy, Luxembourg and Slovenia.

This Policy Brief provides, first, information about the project team's approaches and project results. These results were debated with more than 130 experts from different fields (providers, regulators, policy-making, client organisations, etc.) during the Final Conference that took place in Brussels on 3-4 November 2010. The main features of these debates are presented in the second part of this Policy Brief.

Language : Anglais
Doc n° : 30968
NumRec : 6678803


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