Monographie

D-MAINTIEN À DOMICILE (disponible) - Monographie
Quality at home for older people : involving service users in defining home care specifications / RAYNES, Norma.
Bristol, UK : The Policy Press;Joseph Rowntree Foundation, 2001, 79 p.

Collection : Community care into practice series

Mots-clés principaux
:
Qualité des soins et services
Satisfaction de l'usager
Besoins
Soins à domicile
Soutien à domicile
Personne
Angleterre
Personne âgée de 80 ans et plus
Personne âgée de 65 à 80 ans

Mots-clés secondaires : Asiatique ; Chinois ; Forum de discussion

Résumé :

Home care services provided in many local authorities include a great range of tasks. They include the prvision of personal care, domestic help, aids and adaptations. The people in this study receive home care services. They have clear views about what makes a quality home care service. Most of our findings are based on a proportionate random sample of those under and over the age of 80 receiving home care services. Some of our data derive from smaller convenience samples of people from minority groups, some but not all of whom received home care services.

Our findings describe: 1. the views and priorities about quality in home care services of those under 80 and those over 80 years of age; 2. mechanisms for accessing their views; 3. mechanisms for putting these views into practice so that they feed into the commissioning, contracting and monitoring stystem on a regular basis.


Illustrations : graph. ; ill.
Langue : Anglais
Type d'ouvrage AQESSS : MONO
Doc n° : 17221 ISBN / ISSN : 1861343523
NumRec : 1722103
 

       

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