Monographie

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Catch 22 : report 2 : people's experience going to long-term care after being hospitalized / Doleweerd Consulting ; Having their say and choosing their way Project.
Toronto : The Change Foundation;Ontario Association of community care access centres, 2009, 44 p.

http://www.changefoundation.ca/site/wp-content/uploads/... (23-01-2013)
Format de fichier : Adobe Acrobat PDF
Droits d'auteur : Cette oeuvre est protégée par un droit d'auteur. Elle ne peut être reproduite qu'à des fins d'études privées ou de recherche et seulement si la source est mentionnée.

Lieux géographiques
: Ontario, Canada

Mots-clés principaux
:
Coordination des services
Congé de l'hôpital
Hébergement
Transfert interétablissement
Centre d'hébergement et de soins de longue durée
Organisation des soins de santé et des services sociaux


Résumé :

More and more Ontarians are struggling with the stress, confusion, and uncertainty of deciding on and finding the right accommodation for themselves - or a loved one - when leaving hospital. Patients are remaining in the hospital when they should be receiving care elsewhere. In the process of leaving to a long-term care home (LTCH), they are feeling unfairly treated by a system of access lacking in transparency.
The purpose of 'Having Their Say and Choosing Their Way' project is to help funders and providers of care more deeply understand the experience of the client during the 'hospital to home' transition. This transition takes place thousands of times each month in Ontario. If we understand the experience of some of these patients, we can think about the changes needed to make everyone's experience better.
The project demonstrated that low-cost (and no-cost) changes in processes have potential to improve patient experience, decrease unnecessary hospital stays, reduce adverse events in community care, and eliminate confusion about provider roles and responsibilities.

Langue : Anglais
Doc n° : 30072
NumRec : 6415603
 

       

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